How Can I Change My Registered Email ID?

To change your registered email ID, please create a support ticket by emailing at hello@lcx.com. Please include the following details:

1. The National ID or Passport you uploaded during KYC verification.
2. The reason for changing your email ID.
3. A new, clear video recording for verification. In the video, please ensure you:
   • Hold your National ID or Passport clearly in view.
   • Verbally recite your full name.
   • State today’s date.
   • State your registered email address.
4. Your old email ID and your new email ID.

We will inform you about the status of your email ID change via email after validating the submitted details.

Email changes may take up to 10–15 days due to compliance and security requirements. Once your email ID has been updated, you will receive a confirmation at your newly registered email address.