A complaint under MiCAR is defined as any statement of dissatisfaction from a client or potential client regarding the provision of crypto-asset services (Article 1(1) Delegated Regulation (EU) 2025/294).
To submit a complaint to LCX:
- Contact us via live chat,
- Send an email to hello@lcx.com,
- By postal mail to [registered company address],
- Or use our dedicated online complaint form.
All complaints are handled promptly and seriously.
